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Frequently Asked Questions

Q: What is the pricing for non-business individuals?

A: JoshRobertNay.com services are offered in multiple tiers. First, we have a one-time fee for web design only. For those who are looking for SEO, marketing assistance, hosting, social media consultations, and more, we also offer full service plans.

Q: What is the pricing for business web services?

A: Similarly to individual pricing, JoshRobertNay.com offers web design pricing for businesses as well as full service plans for business.

Q: Why is there a monthly fee?

A: Our website packages are based on a monthly subscription, which is auto renewed until you cancel, with no cancellation fees or long-term contracts. We charge this way for a few reasons. First, your website is maintained and hosted by us and you receive unlimited content changes. This means that our services are ongoing, and so are our costs. In addition, we renew your domain name each year and are constantly doing Search Engine Optimisation (SEO) to make sure your website is easy to find on search engines like Google and Bing.

Q: Does this site have a mobile version?

A: Yes! Simply point your mobile browser to joshrobertnay.com and you will be given instant access to the mobile version.

Q: I received SPAM from your website. What can I do to stop it?

A: We never send out spam or unsolicited commercial email. Since the author site does not currently have a newsletter or any service that proactively sends out notifications (aside from the RSS feeds provided by third parties that you must subscribe to yourself), the most likely cause is that people are “spoofing” our contact information for their spam mail. In other words, they’re sending email from their own servers, but make it look like it’s coming from JoshRobertNay.com.

Because people can both “spoof” the email address and the name of the originating server, the best resource to use to determine the ACTUAL source is available for free at http://www.arin.net – just do a WhoIs lookup (put the IP address in the text field at the top right of the site and click “Search WhoIs”), you’ll have all of the information and you can send the email to the proper regulators.

The internet is (at best) a shady place. In the United States, the FTC is working to remove spammers violating the new laws, such as spoofing addresses, but the only way they can do their job is if we all do a bit to catch these devious individuals.

Visit the FTC’s website

For countries outside the U.S., contact your government representative to see what you can do to help stop SPAM.

Q: Does JoshRobertNay.com have a privacy policy?

A: Yes! The privacy policy is updated periodically to coincide with changing laws and regulations. The most up-to-date version of the policy is always posted on JoshRobertNay.com.

View the Privacy Policy

Q: Which web browser should I use when visiting this site?

A: The website should work with all web browsers. However, it is recommended that the latest versions of Mozilla Firefox, Google Chrome or Microsoft Edge be used for optimal website display and most dependable security.

Q: How can I make a comment or a suggestion for JoshRobertNay.com?

A: Contact us by clicking the contact link at the bottom left of the site.